Our Services

Our Therapeutic and Support Services were developed from our commitment to improving the lives of children and young people with autism, learning difficulties, and additional emotional or behavioural needs. Our focus is on providing high-quality residential care, education support, and therapeutic interventions that promote stability, emotional wellbeing, independence, and positive outcomes for every child in our care.

Our Services

At Arden Fernvale Group, we provide specialist residential care and therapeutic support for children and young people with autism, learning difficulties, and associated emotional or behavioural needs. Our service is designed to create a safe, nurturing, and structured environment where children can feel secure, develop independence, and achieve positive outcomes in all areas of their lives.

We understand that every child is unique. That is why our care is highly individualised, child-centred, and shaped around each young person’s strengths, needs, communication style, and aspirations.

Specialist Residential Care

Arden Fernvale Group offers a warm and homely residential setting for children and young people aged 7–17 who require specialist support and care.

Our home provides:

• 24-hour care and supervision
• High staff-to-child ratios
• Structured daily routines
• A safe and nurturing environment
• Individual care planning
• Emotional and behavioural support
• Positive relationship-based care

We support children who may experience:

• Autism Spectrum Condition (ASC)
• Learning difficulties and disabilities
• Sensory and communication needs
• Emotional regulation difficulties
• Trauma-related experiences
• Social and behavioural challenges

Our aim is to help every child feel safe, valued, respected, and included while promoting stability, confidence, and emotional wellbeing.

Therapeutic and Trauma-Informed Support

At Arden Fernvale Group, we recognise that many children may have experienced trauma, disruption, anxiety, or challenges that affect their emotional wellbeing and relationships.

Our approach is trauma-informed and therapeutic, helping children to:

• Build trusting relationships
• Develop emotional regulation skills
• Improve communication and confidence
• Feel understood and supported
• Increase resilience and self-esteem

We work closely with external professionals and services including:

• CAMHS
• Occupational Therapy
• Speech and Language Therapy
• Educational professionals
• Health and social care teams

Support is tailored to each child’s individual needs and aligned with their Education, Health and Care Plan (EHCP) wherever applicable.

Our PACE Model Approach

At Arden Fernvale Group, we use the PACE model as part of our therapeutic approach to care and relationship building.

PACE stands for:

• Playfulness
• Acceptance
• Curiosity
• Empathy

This approach helps children feel emotionally safe, understood, and connected with the adults caring for them.

Using PACE, our staff aim to:

• Build trusting and secure relationships
• Reduce anxiety and conflict
• Support emotional regulation
• Encourage healthy communication
• Help children process experiences safely

Rather than focusing solely on behaviour, we seek to understand the feelings, experiences, and unmet needs behind behaviours. This creates a supportive environment where children can develop confidence, stability, and positive attachments.

Education Support

We believe every child deserves the opportunity to learn, grow, and achieve their potential.

We support children to access education through:

• Partnership working with schools and education providers
• Support with EHCP outcomes
• Structured learning routines
• Consistent home-school communication
• Individualised support strategies
• Encouragement of independence and achievement

Our staff work collaboratively with schools, teachers, SEND teams, and professionals to help children maintain positive educational engagement and progress.

Autism and Communication Support

We provide autism-informed care that recognises the importance of:

• Predictability and routine
• Sensory awareness
• Clear communication
• Emotional safety
• Personalised support strategies

Communication methods are adapted to each child’s needs and may include:

• Visual supports
• PECS
• Social stories
• Easy-read materials
• Structured communication approaches

Our goal is to help children feel understood, reduce anxiety, and support meaningful participation in daily life and community activities.

Community Inclusion and Life Skills

We encourage children to take part safely in community activities and experiences that support social development, confidence, and independence.

This may include:

• Leisure and recreational activities
• Parks and community facilities
• Youth groups and local activities
• Developing independence skills
• Building friendships and social confidence

We believe children thrive when they feel connected to their community and supported to participate in everyday life experiences.

Safeguarding and Wellbeing

The safety and wellbeing of every child is at the centre of everything we do.

Our service includes:

• 24/7 staffing and supervision
• Individual risk assessments
• Behaviour support and de-escalation approaches
• Safeguarding procedures and protocols
• Regular reviews and monitoring
• Ongoing staff training and professional development

We are committed to creating a caring, respectful, and stable environment where children can feel secure, develop positively, and achieve the best possible outcomes.

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